Could you help improve Scouts online user experience?

Could you help improve Scouts online user experience?

15 April 2024

Scouts UK are looking for members to participant in research for the Scouts.org.uk website navigation. They’re looking to understand how information about the changes to volunteering can be found more easily and provide volunteers with more confidence about the changes.

Scouts UK will be running several activities to understand how they can improve their content by making our information easier to find and more accessible. 

The testing opportunities

There's still a little more work to do behind the scenes to confirm specific dates and times for in-person or remote sessions but here are some of the things that are planned.

Mon 15 April to Fri 5 May

  • Online activities (10-30 min): This is the most flexible way to share your thoughts about website navigation. You'll get sent a link where you can quickly complete some user testing activities or surveys from anywhere.
  • Remote user sessions (30-60 min): There'll be plenty of remote options to join in on research activities if the in-person sessions don’t match your availability, geographical location or accessibility needs. 

22 April to 5 May

  • In-person sessions (1-3 hrs.): There'll be a variety of group activities like card sorting, focus groups and looking at webpages together on mobile devices. If you sign up for a session taking place at Gilwell Park, you’ll have a chance for fun activities during session breaks.
  • Accessibility sessions: If you or someone you know has any additional needs we would love to hear from you. Whether your needs are temporary or permanent, Scouts would love to speak with you about how to remove barriers to accessing content on the website. This will help shape a more inclusive experience for everyone.

Ready to get involved?

Please fill out the consent form. There is also a participation guide attached that provides more details about the testing.

Next steps

Once you have signed the consent form and read the participation guide, Scouts will send out details so that you can share your availability and schedule a session.

The detail

Where is the research taking place?

Remote sessions can be done from anywhere via desktop or mobile devices!

All in-person sessions will take place in Greater London, either at Gilwell Park or a venue in Central London. Scouts aim to open this up in the future to locations across the UK.

Who we’re looking for

This opportunity is available to ALL adult volunteers. The goal is to make Scouts more inclusive, so we welcome input from a diverse range of perspectives. We particularly encourage individuals from underrepresented groups, including those with access needs, to share their voices with us.